Legal notice
LEGAL INFORMATION
Last updated: 11 October 2026
1. About FJØR Outdoor
FJØR Outdoor is a Swedish online retailer specialising in outdoor equipment, traditional tools, bushcraft products and accessories for outdoor living.
Based in the Swedish countryside of Värmland, FJØR Outdoor focuses on providing carefully selected products for individuals who appreciate nature, craftsmanship, outdoor activities and practical equipment.
Our product range is intended for outdoor enthusiasts, campers, hikers, bushcraft practitioners and individuals who enjoy spending time in nature.
We aim to offer products that combine functionality, durability and practical design.
FJØR Outdoor operates primarily through its online store and serves private consumers and business customers within Sweden.
Our business activities are conducted in accordance with applicable Swedish legislation and relevant European regulations.
2. Our Philosophy and Product Selection
At FJØR Outdoor, we believe that reliable equipment contributes to enjoyable and responsible outdoor experiences.
Our assortment is selected with attention to functionality, materials, usability and suitability for outdoor activities.
We work with suppliers and manufacturers offering products designed for a variety of outdoor applications.
Our product range may include equipment made from traditional materials such as wood, leather and steel, alongside modern outdoor products.
Natural materials may display individual characteristics, including variations in colour, grain, texture and appearance.
These characteristics may contribute to the individual appearance of a product and are not necessarily manufacturing defects.
We continuously evaluate our assortment and may introduce new products, suppliers and product categories.
3. Website and Online Services
The official FJØR Outdoor website is:
Our online store operates using Shopify as its e-commerce platform.
Shopify provides technical infrastructure for displaying products, managing orders, processing payments through supported payment providers and administering customer accounts.
FJØR Outdoor remains the seller and contractual party for products purchased through the online store.
Products, prices, availability and other commercial information are presented through the website.
Customers are encouraged to review product information and applicable purchase conditions before completing an order.
We aim to maintain a secure, accessible and functional shopping environment.
Website functionality may occasionally be affected by maintenance, technical updates or circumstances outside our reasonable control.
4. Product Information and Availability
FJØR Outdoor strives to provide clear and accurate information about the products available through its online store.
Product descriptions may contain information about materials, dimensions, weight, intended use, manufacturer specifications and other relevant characteristics.
Photographs and product images are intended to provide a reasonable representation of the products offered.
Actual colours and visual details may vary depending on screen settings, lighting conditions and natural material characteristics.
Product information may be updated when manufacturers revise specifications or when new information becomes available.
Availability is subject to existing stock and supplier availability.
If circumstances affect an accepted order, FJØR Outdoor will inform the customer and handle the matter in accordance with applicable consumer protection legislation.
Nothing in this section limits consumers' statutory rights regarding product descriptions, conformity or defects.
5. Online Purchases and Customer Relations
Purchases through FJØR Outdoor are governed by the terms presented during the ordering process and the applicable Terms & Conditions.
Before completing a purchase, customers are provided with information about the selected products, applicable prices, available payment methods and delivery costs.
Customer orders are processed using the information provided during checkout.
FJØR Outdoor aims to provide clear communication concerning order confirmations, payment status, shipping and delivery.
Customers are responsible for providing accurate contact and delivery information.
Our customer service is available to assist with questions concerning products, purchases, returns and other matters relating to our online store.
We strive to respond to enquiries within a reasonable period and to provide appropriate assistance where possible.
6. Business Operations and Contact
FJØR Outdoor operates as a Swedish sole proprietorship (enskild näringsverksamhet).
The business is operated by Milan Zonneveld under the trading name FJØR Outdoor and is registered in Sweden.
The business identification number is 920617-6274, and the VAT registration number is SE920617627401.
The registered business address is Säljebacka 46, 686 95 Västra Ämtervik, Sweden.
Business correspondence and customer enquiries can be directed to info@fjoroutdoor.se or by telephone at +46 76 142 08 69.
FJØR Outdoor acts as the seller and contracting party for purchases made through its online store.
The business supplies products to both private consumers and business customers, with the applicable contractual and statutory rights determined by the nature of the purchase.
7. Prices, Taxes and Payment Information
All consumer prices displayed in the FJØR Outdoor online store are expressed in Swedish kronor (SEK).
Prices include applicable value-added tax (VAT).
Shipping charges and other mandatory costs are presented before the customer completes a purchase.
Payment options depend on the payment services made available through the online store.
Payments may be processed by external payment providers operating under their own applicable terms and conditions.
FJØR Outdoor aims to provide transparent pricing and clear payment information.
Promotional offers, discounts and special campaigns may be subject to additional conditions, which will be communicated where applicable.
The price and conditions agreed upon when a binding purchase agreement is concluded remain applicable to that purchase, subject to mandatory legislation.
8. Shipping and Delivery
FJØR Outdoor currently delivers products to customers within Sweden.
Orders are generally dispatched using established shipping providers, including PostNord.
Available delivery methods, shipping charges and estimated delivery times are displayed during checkout.
Delivery estimates may vary depending on product availability, order processing, destination and transportation conditions.
FJØR Outdoor remains responsible for delivery in accordance with applicable consumer protection legislation.
Where delivery problems arise, customers are encouraged to contact our customer service.
We will assist with shipment information and, where necessary, investigate delivery issues with the relevant carrier.
Further information regarding delivery conditions, shipping rates and responsibilities is provided in our Shipping & Delivery Policy.
9. Consumer Protection and Customer Rights
FJØR Outdoor respects the rights of consumers under Swedish and applicable European consumer protection legislation.
Consumers purchasing products online generally have a statutory right to withdraw from their purchase within 14 days, subject to applicable legal exceptions.
In addition to this statutory protection, FJØR Outdoor offers a voluntary 30-day return period for private customers under the conditions described in our Return & Refund Policy.
Consumers also have statutory rights concerning defective products, delayed deliveries and other circumstances governed by mandatory consumer legislation.
The statutory right to complain about original product defects generally applies for three years after delivery under Swedish consumer law.
Any voluntary return arrangement or commercial warranty offered by FJØR Outdoor operates in addition to applicable statutory rights.
Further information is available in our Return & Refund Policy.
Nothing in our commercial policies restricts or excludes mandatory consumer protection rights.
10. Product Safety and Responsible Use
FJØR Outdoor sells outdoor equipment that may require careful handling, appropriate maintenance and responsible use.
Certain products, including knives, axes and other cutting tools, may present risks of personal injury or property damage when used incorrectly.
Customers are encouraged to familiarise themselves with the intended purpose, operating instructions and safety recommendations applicable to each product.
Sharp tools should be stored securely and kept out of reach of children and individuals who cannot safely handle them.
Where applicable, relevant safety warnings and product information are provided in accordance with European and Swedish product safety legislation.
Certain products are subject to FJØR Outdoor's own minimum purchase age of 18 years.
Additional statutory restrictions may apply to specific product categories.
Customers should discontinue using products that show signs of potentially dangerous defects and contact FJØR Outdoor where appropriate.
Nothing in this section excludes or limits responsibilities or liabilities that cannot legally be excluded under applicable consumer protection or product safety legislation.
11. Privacy and Personal Data Protection
FJØR Outdoor processes personal data in connection with the operation of its online store and the provision of related services.
Personal data may be processed for purposes including order administration, payment processing, delivery arrangements, customer support, security and compliance with legal obligations.
Our online store uses Shopify and may rely on additional service providers for specific operational functions.
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection legislation.
We aim to collect and process personal data only where there is an appropriate legal basis.
Customers have rights regarding their personal data, including rights of access, correction and deletion where the relevant legal conditions are met.
Additional information about personal data processing, retention, international transfers and customer rights is provided in our Privacy Policy.
12. Customer Information and Applicable Policies
FJØR Outdoor provides separate policy documents addressing the conditions applicable to purchases, deliveries, returns and the processing of personal information.
These documents are intended to provide customers with accessible information about their rights and obligations when purchasing through our online store.
The applicable policies include:
Customers are encouraged to review the relevant policies before making a purchase.
Where applicable legislation establishes mandatory rights or obligations, those legal requirements take precedence over conflicting contractual provisions.
13. Complaints and Dispute Resolution
FJØR Outdoor aims to handle customer enquiries and complaints in a fair, reasonable and professional manner.
Customers experiencing problems with an order, delivery or product are encouraged to contact customer service and provide relevant order information.
We will review complaints and provide an appropriate response in accordance with applicable legislation.
Where a dispute cannot be resolved directly, eligible consumer disputes may be referred to Allmänna reklamationsnämnden (ARN), the Swedish National Board for Consumer Disputes.
ARN provides an independent assessment of eligible consumer disputes and issues recommendations.
Consumers may also pursue their rights through courts with jurisdiction under applicable law.
Further information about complaints and dispute resolution is available in our Terms & Conditions.
14. Applicable Legislation
FJØR Outdoor conducts its business in accordance with applicable Swedish legislation and relevant European Union regulations.
Depending on the circumstances, this may include legislation concerning electronic commerce, distance selling, consumer purchases, product safety, marketing and personal data protection.
Purchase agreements are governed by Swedish law, without prejudice to mandatory consumer protection rules that may otherwise apply.
Nothing in the information provided on this website is intended to exclude or restrict rights that consumers possess under mandatory legislation.
FJØR Outdoor may update the information published on this page when necessary to reflect changes to its activities, services or applicable legal requirements.